Great service and very pro! I had roots growing into my sewer line and I had a quote from a competitor that was way over my budget. Benjamin was able to come by beat that quote and held to the price at the end of the project. They were very communicative throughout the whole process and was able to get the job done in time even during the holiday's. Would highly recommend!
I can’t remember how I was referred to BenjaminBL Plumbing, but I’m so glad I was. As a company, they are very responsive and friendly. We’ve had two situations now when we’ve needed a plumber, and each time we called BenjaminBL was a great experience. Benjamin is very knowledgeable, skilled, and super nice, to boot. He was quick to make repairs, explain the issue, and answer questions, including questions about a (no longer mysterious) outdoor drainage pump that was installed prior to our residency, and that no one else had a clue about. I also really appreciate that Benjamin talks with you, not at you or down to you. No one wants to have to call a plumber, but he made it a pleasant and painless experience. All around very impressed with this company and could not recommend them more highly.
I had a great experience w Benjamin Plumbing and Benjamin himself. He has all the good traits you could want; friendly, knowledgeable, and conscientious. I originally had him out initially to consult on some interior issues I wanted to address. During this process, Benjamin discovered that my unit’s water shut off valve had rusted off. That became the task to do, esp after the deep freeze of 2021. He completed the job nicely, adding a redundant shut off at a pipe split. Great idea! Thank you Benjamin! HIGHLY recommended
On 12/6/2021, I (CMP) contacted BenjaminBL LLC Plumbing Services and explained to them that my water heater was not working. Ms. Emily who was quite professional and gracious scheduled me for a next day appointment. Benjamin was prompt, on time, and listened to my plight. Let me say this, Benjamin did everything he possibly could to repair the water heater. This included contacting the manufacturer on my behalf which I also did multiple times in a 24 hour span. I made the decision and said can you get me a water heater today? Benjamin got my house up and running with a better water heater, warranties; both his company's and the manufacturer within 3 hours. Holy hot water! I've always said you get what you pay for in this country. Benjamin and Emily are understanding, and very professional. I even called their office the next day to replace a bathroom faucet and Benjamin came out and also made sure that the new water heater was running fine. I even got a full refund from the previous water heater company as apparently there is a noted manufacturer's issue. Thank you Benjamin and Emily and yes, I will be using them again for any of my plumbing needs.
We will definitely start using Benjamin BL as our preferred plumber for our multi-family assets in Austin. Amazing, prompt, professional service at unheard of reasonable pricing. Finding this type of contractor with old school ethics, pride and care is invaluable in helping us service our tenants needs. Thank you Benjamin BL. Take care, Nicole
